A highly recommended partner to work with as from set-up to operations, City Room Rentals had a professional approach and a very supportive team. They achieved and surpassed what we expected and their continuous support during the programme was invaluable. Very professional team to work with and always delivered on request. Delighted to work with a partner that's able to change and adapt with us and their ability to think out the box was key at times. They offered the best feedback, guidance and advice that helped us achieve our targets. Nick and the team are truly professional at what they do and made us feel a part of their team during the programme. Will look forward to working with this team again.
City Room Rentals have helped us widen our audience and appeal. They have enabled us to reach out to and engage with people we otherwise could not have targeted. The team at CRR are fantastic to work with and have always been helpful and supportive. With their help, we hope to maintain a high volume of bookings and look forward to expanding with them across further cities.
City Room Rentals provide a fantastic risk free commercial model to support our summer business activities across the Student Roost branded sites. They provide a professional tailored service in this specialised summer letting space that allows us to confidently outsource our commercial revenue delivery and booking management. I would highly recommend their services to other operators and universities and we look forward to expanding our partnership across new markets.
City Room Rentals offer a low risk solution to fluctuations in demand at peak times of the year. They search for the most suitable accommodation to meet the needs of our students and provide a smooth transition through the process. This helps us to maintain service levels and ensure students receive the assistance they need in booking accommodation in Edinburgh. Nick and his team handle all negotiations with accommodation providers allowing us one point of contact and one booking process for multiple sites. We have had great feedback from students and parents about the friendly and efficient customer service offered by the team at City Room Rentals. They are always quick to respond and very helpful. I cannot recommend their services highly enough.
City Room Rentals provide a trusted partnership to the Global Student Accommodation (GSA) Group throughout key cities in our diverse portfolio. Using City Room Rentals expertise, management and income delivery skills to maximise our commercial performance through the summer letting season, we have successfully improved our portfolio performance across the UK. And will continue to work with City Room Rentals in years to come in our new markets. They provide a professional tailored service in this specialised summer letting space and I would highly recommend their services to other operators and universities.
City Room Rentals provide an expert service that is tailored specifically to purpose built student accommodation providers and Universities allowing clients to retain operational management. They provide a risk free commercial partnership that has delivered exceptional returns to investors during the summer letting season. Fully managing all aspects of Booking and Yield management, they optimize returns with their industry knowledge of Online Travel Agents (OTAs) and commercial contacts and I would highly recommend. With a UK wide portfolio, we are looking to expand this nationwide with CRR.
City Room Rentals (CRR) have provided expert consultancy services to Cityheart Living since 2015. Services were in relation to setting up the summer business in Fort William and other sites built by Cityheart and managed by Cityheart Living on behalf of the University of the Highlands and Islands. In 2016, City Room Rentals launched our summer accommodation Hostel in Fort William. Their innovative business model provided booking management and yield revenue services and delivered exceptional returns for our business and the University. As well as managing and delivering our revenue targets, CRR also provided outstanding support and guidance to our operations and management team which ensured a smooth campaign. We’re now looking forward to expanding our partnership further together with new sites across the Highland and Islands. An exceptional company to work with that goes above and beyond to deliver results!
We were very impressed with City Room rental’s specific knowledge and track record in this particular market. It “de risked” our overall approach to student development and with Nick’s help we have been able to re model our financial appraisals accordingly.
City Room Rentals has been an asset to CRM Haymarket Student Accommodation from the moment we opened, March 2015. They have provided expert advice on marketing and have helped significantly in increasing the number of tenants at the Haymarket. They are a pleasure to work with and are always accommodating.
Our work with Nick and his team at City Room Rentals began in 2015 with an aim to work in partnership with more local businesses that would support summer sales in five of our properties. With any agent we estimate an amount of sales we would expect to see and we were thrilled that the hard work carried out which was beyond our expectations in obtaining a range of bookings from large conference groups to short weekend breaks. From these successes in our summer business we also furthered our relationship with City Room Rentals being one of the few agents we also use for academic year stays. What we appreciated most about working in partnership with Nick and his team is their understanding of our business and the reassurance and value that they bring. The level of care they take in ensuring that the customer journey is simple, enjoyable and hassle free has already secured customers returning for another year.
CRR has proved to be an invaluable resource throughout our partnership with them. We can honestly say that without their assistance, dedication and professionalism we not have been able to achieve the results that we did. CRR helped us smash our targets by over 50%. Using CRR’s booking system & expertise eliminated the potential banana skin of keeping track of the numerous bookings from various sources. We have absolutely no hesitation in recommending Nick and his team at CRR and we look forward to our mutual continued growth and the further strengthening of the partnership.
With their numerous contacts, City Room Rentals sourced and brought additional summer accommodation business our way. The knowledgeable staff are easy to work with and are both friendly and approachable. Having had continuous successful summers in the last few years, we are looking forward to continuing and growing our excellent working partnership.
The CRR team played an integral role in our commercial operations during the Edinburgh Festival and our 900 bed city estate. City Room Rentals are able to fully exploit a variety of sales channels which delivered exceptional results that exceeded our targets and expectations. The team are consummate professionals and always just a phone call away if we ever need them with their 7 day a week support. I could not recommend the company highly enough.
City Room Rentals have been extremely helpful in accommodating our summer interns at short notice. They were proactive and professional in their approach and we will definitely be looking to use them again next year.
Efficient and friendly service. Our language school use City Room Rentals on a regular basis and they never disappoint. They will always come back to you within a few hours with a number of suitable accommodation options, even when you contact them at the last-minute! We are extremely happy and satisfied with the professional service provided to us so far.
We found CRR Central Reservations to be very quick in responding to our enquiries and in confirming our bookings. Also, the staff at the property we used, Beaverbank, were very efficient at dealing with anything we needed sorting out.
The booking process was quick and easy; we also had to extend one of our bookings by one day and this was also quickly and easily dealt with.
The Edinburgh International Television Festival partnered with City Room Rentals in 2015 to create a brand new Festival Campus offering in the heart of Edinburgh. We were delighted with the quality of account management and service we received, and would have no hesitation in recommending them.
At Edinburgh Napier University, we welcome students from around the world on degree programs and international study programs. Moving to a new country is an exciting experience but can also be stressful so it is vital that students are supported from the start. The student accommodation offered by City Room Rentals has helped ensure quality and convenient accommodation for our students. Whether for group bookings or individual students, we have been impressed by the efficient, flexible and client centred service offered by Nick and the team.
We are very satisfied with the warm services we have received from City Room Rentals, especially from our client manager, Nick. The company made our life so much easier by managing the artist groups. The comfortable rooms and the welcoming staff left a very good memory for all our artists, during their month-long stay at the Edinburgh Fringe. We have also received additional help such as gaining reference letters for our rental stay and also many helpful tips. They have become a reliable and great long-term partner and we would highly recommend this company!
I would highly recommend working with City Room Rentals, who have provided a very professional and efficient service, that more importantly is successful.