Our Clients

City Room Rentals provide the ideal stress-free solution for outsourcing students to the most suitable accommodation in University towns and cities, without the need for University accommodation offices to enter into formal nomination agreements with off-campus providers. The experienced team take into consideration the interests of the students and provide a friendly and helpful service to both students and parents throughout the entire booking process with fantastic feedback from all stakeholders. Furthermore, they are able to facilitate the process for the university accommodation teams by acting as the sole point of contact for multiple accommodation sites to bridge the gap between University and private off-campus Purpose Built Student Accommodation. This takes a lot of pressure off internal university accommodation teams during peak periods. All parties involved can expect a smooth process with quick and professional assistance throughout. I would strongly recommend the services that City Room Rentals offers.

Claire Clark
Operations Manager

Nick and his team at City Room Rentals proved to be an invaluable support to the University, utilising their extensive network and experience to help place c.150 students in an extremely challenging student accommodation market. The friendly,  knowledgeable and professional CRR team were extremely responsive to our needs and requests whilst working under significant time pressure, and there is no doubt that without their support the desired results would not have been achieved. I would have no hesitation recommending City Room Rentals, and we look forward to working with Nick and the team again in the future.

Robert Garnish
Director of Commercial Services

A highly recommended partner to work with as from set-up to operations, City Room Rentals had a professional approach and a very supportive team. They achieved and surpassed what we expected and their continuous support during the programme was invaluable. Very professional team to work with and always delivered on request. Delighted to work with a partner that's able to change and adapt with us and their ability to think out the box was key at times. They offered the best feedback, guidance and advice that helped us achieve our targets. Nick and the team are truly professional at what they do and made us feel a part of their team during the programme. Will look forward to working with this team again.

Rivaaj Ramjan
Area Manager

City Room Rentals have helped us widen our audience and appeal. They have enabled us to reach out to and engage with people we otherwise could not have targeted. The team at CRR are fantastic to work with and have always been helpful and supportive. With their help, we hope to maintain a high volume of bookings and look forward to expanding with them across further cities.  

Alison Callender
Head of Sales at Liberty Living

City Room Rentals provide a fantastic risk free commercial model to support our summer business activities across the Student Roost branded sites. They provide a professional tailored service in this specialised summer letting space that allows us to confidently outsource our commercial revenue delivery and booking management. I would highly recommend their services to other operators and universities and we look forward to expanding our partnership across new markets.

Nathan Goddard
Chief Executive Officer

City Room Rentals offer a low-risk solution to fluctuations in demand at peak times of the year.  They search for the most suitable accommodation to meet the needs of our students and provide a smooth transition through the process.  This helps us to maintain service levels and ensure students receive the assistance they need in booking accommodation in Glasgow.  Nick and his team handle all negotiations with accommodation providers allowing us one point of contact and one booking process for multiple sites.  We have had great feedback from students and parents about the friendly and efficient customer service offered by the team at City Room Rentals.  They are always quick to respond and very helpful. I cannot recommend their services highly enough.

Lucy Skinner
Head of Accommodation

City Room Rentals provide a trusted partnership to the Global Student Accommodation (GSA) Group throughout key cities in our diverse portfolio. Using City Room Rentals expertise, management and income delivery skills to maximise our commercial performance through the summer letting season, we have successfully improved our portfolio performance across the UK. And will continue to work with City Room Rentals in years to come in our new markets. They provide a professional tailored service in this specialised summer letting space and I would highly recommend their services to other operators and universities.

Tony Allen
Operations Director- EMEA, GSA

Stirling Venues began working with City Room Rentals in 2015 to form a partnership which would maximise our commercial performance across our varied accommodation portfolio. Stirling Venues is responsible for all commercial activity for the University of Stirling, including almost 3000 student accommodation beds which become available during the summer months for use as Guest Accommodation and the all year round, full service, 100-bedroom Stirling Court Hotel. I was impressed by CRRs track record in promoting student accommodation to leisure guests and they haven’t disappointed, successfully delivering growth in revenues across our summer Guest Accommodation and Stirling Court Hotel. City Room Rentals provide a full booking and yield management service that is professional and responsive! I would recommend CRR to universities and accommodation providers.

Liam Spillane
Director of Commercial Services

City Room Rentals provide an expert service that is tailored specifically to purpose built student accommodation providers and Universities allowing clients to retain operational management. They provide a risk free commercial partnership that has delivered exceptional returns to investors during the summer letting season. Fully managing all aspects of Booking and Yield management, they optimize returns with their industry knowledge of Online Travel Agents (OTAs) and commercial contacts and I would highly recommend. With a UK wide portfolio, we are looking to expand this nationwide with CRR.

Kate Forrester
Chief Operating Officer

City Room Rentals (CRR) have provided expert professional services to Cityheart Living and UHI buildings since 2015. Services were in relation to setting up the summer commercial tourism business, marketing and operations in Fort William, Inverness, Dornoch and Elgin on behalf of the University of the Highlands and Islands. In 2016, City Room Rentals launched our summer accommodation Hostel in Fort William. Their innovative business model provided booking management and yield revenue services and delivered exceptional returns for our business and the University. As well as managing and delivering our revenue targets, CRR also provided outstanding support and guidance to our operations and management team which ensured a smooth campaign. We’re now looking forward to expanding our partnership further together with new sites across the Highland and Islands. An exceptional company to work with that goes above and beyond to deliver results!

Patrick Hughes
Group Development Director

We were very impressed with City Room Rental’s specific knowledge and track record in this particular market of PBSA. It “de risked” our overall approach to student development and with Nick’s help we have been able to re model our financial appraisals accordingly.

Toby Withall
Bsc MRICS - Partner

City Room Rentals has been an asset to CRM Haymarket Student Accommodation from the moment we opened, March 2015. They have provided expert advice on marketing and have helped significantly in increasing the number of tenants at the Haymarket. They are a pleasure to work with and are always accommodating.

Theodora Sakellaridou
Accommodation Manager

Our work with Nick and his team at City Room Rentals began in 2015 with an aim to work in partnership with more local businesses that would support summer sales in five of our properties. With any agent we estimate an amount of sales we would expect to see and we were thrilled that the hard work carried out which was beyond our expectations in obtaining a range of bookings from large conference groups to short weekend breaks. From these successes in our summer business we also furthered our relationship with City Room Rentals being one of the few agents we also use for academic year stays.   What we appreciated most about working in partnership with Nick and his team is their understanding of our business and the reassurance and value that they bring. The level of care they take in ensuring that the customer journey is simple, enjoyable and hassle free has already secured customers returning for another year.

Iain Gillan
Sales and Festival Co-ordinator

CRR has proved to be an invaluable resource throughout our partnership with them. We can honestly say that without their assistance, dedication and professionalism we not have been able to achieve the results that we did. CRR helped us smash our targets by over 50%. Using CRR’s booking system & expertise eliminated the potential banana skin of keeping track of the numerous bookings from various sources. We have absolutely no hesitation in recommending Nick and his team at CRR and we look forward to our mutual continued growth and the further strengthening of the partnership.  

Joe Persechino
Head of Residential & Student Accommodation at AZA IM Alts- Real Assets

With their numerous contacts, City Room Rentals sourced and brought additional summer accommodation business our way. The knowledgeable staff are easy to work with and are both friendly and approachable. Having had continuous successful summers in the last few years, we are looking forward to continuing and growing our excellent working partnership.  

Linda Florence
 Conference and Letting Co-ordinator (Napier University)

The CRR team played an integral role in our commercial operations during the Edinburgh Festival and our 900 bed city estate. City Room Rentals are able to fully exploit a variety of sales channels which delivered exceptional results that exceeded our targets and expectations. The team are consummate professionals and always just a phone call away if we ever need them with their 7 day a week support. I could not recommend the company highly enough.    

Chris McIlhinney
Head of Lettings (The Mansion Group)

City Room Rentals have been extremely helpful in accommodating our summer interns at short notice. They were proactive and professional in their approach and we will definitely be looking to use them again next year.

David Chesham
Early Career Team- Recruitment Consultant (RBS)

Efficient and friendly service. Our language school use City Room Rentals on a regular basis and they never disappoint. They will always come back to you within a few hours with a number of suitable accommodation options, even when you contact them at the last-minute! We are extremely happy and satisfied with the professional service provided to us so far.

Dave Ryan
Operations Manager (Experience English Edinburgh)

We found CRR Central Reservations to be very quick in responding to our enquiries and in confirming our bookings. Also, the staff at the property we used, Beaverbank, were very efficient at dealing with anything we needed sorting out.

Alison Orr Director
(Global School of English)

The booking process was quick and easy; we also had to extend one of our bookings by one day and this was also quickly and easily dealt with.  

Katherine Inglis
(Edinburgh University)

The Edinburgh International Television Festival partnered with City Room Rentals in 2015 to create a brand new Festival Campus offering in the heart of Edinburgh. We were delighted with the quality of account management and service we received, and would have no hesitation in recommending them.

Ellie Caddell
Partnerships & Marketing Director (EITF)

At Edinburgh Napier University, we welcome students from around the world  on degree programs and international study programs. Moving to a new country is an exciting experience  but can also be stressful so it is vital that students are supported from the start. The student accommodation offered by City Room Rentals has helped ensure quality and convenient accommodation for our students. Whether for group bookings or individual students, we have been impressed by the efficient, flexible and client centred service offered by Nick and the team.  

Fiona Murray
 Director (International Programmes- Napier University)

We are very satisfied with the warm services we have received from  City Room Rentals, especially  from our client manager, Nick. The company made our life so much easier by managing the artist groups. The comfortable rooms and the welcoming staff left a very good memory for all our artists, during their month-long stay at the Edinburgh Fringe. We have also received additional help such as gaining reference letters for our rental stay and also many helpful tips. They  have become a reliable and great  long-term partner and we would highly recommend this company!  

Joanna Dong
Performance Infinity

I would highly recommend working with City Room Rentals, who have provided a very professional and efficient service, that more importantly is successful.

Stuart Henderson
Head of Operations