COVID-19 - General Information & Guidance

In the light of recent developments surrounding the COVID-19 pandemic across the world, we are all experiencing challenges and significant changes to our lives. We recognise that this is a stressful time for everyone, so to assist we have assembled a list of useful resources.

What is COVID-19?

COVID-19 (coronavirus) is a new illness that is caused by a virus. It can significantly affect your airway and lungs.

The main symptoms are:

  • A new, continuous cough – coughing a lot for more than an hour, or three or more coughing fits within 24 hours
  • A high temperature – feeling hot to touch on your back or chest
  • A loss of smell or taste – unable to smell or taste anything or a noticeable change to your sense of smell and/or taste

NHS – official guidance from the UK National Health Service. Includes information about the virus, symptoms, how to prevent spreading, and access to emergency services.

UK Government – advice for the general public from the UK Government. Includes data on current cases, guidance for professionals, and travel advice.

Guidance for Students – Universities and Student Housing

Universities UK – national efforts from a collective voice of universities throughout the UK. Provides advice for the higher educational setting, such as student/staff health, admissions, long-term impact, and immigration advice for international students.

Office for Students – student guide to coronavirus. Advice for students including guidance from the Department of Education and mental health support.

Discover Uni – up-to-date information for students regarding examinations, applications/admissions, finances, international students, and tips for studying from home.

Student minds – guidance on how to look after your mental health during the pandemic.

For information on tenancy releases or updates regarding your student housing, your accommodation provider is the best place to go to for direct information. However, if you have any concerns please do not hesitate to get in contact with us and we will try and help to the best of our abilities.

Guidance for Accommodation Providers

EDUCAUSE – guidelines on emergency preparedness and student accessibility information.

National Code – information and advice on COVID-19 in student accommodation for housing suppliers. Includes government advice, issues that PBSAs might face, and approaches of different providers.

Empty accommodation buildings due to university semester delays? Click How we can help to discover more about our services.

Mental Health Resources

World Health Organisation – mental health considerations during the COVID-19 pandemic. Includes messages and support for the general public, people in isolation and healthcare workers.

NHS – official support recommendation for mental wellbeing while staying at home due to coronavirus.